The Patient Journey

It’s more than a prescription. It’s customized care.

Pharmacy has become increasingly complex and expensive, but it doesn’t have to be! At Professional Arts Specialty Pharmacy, we started our business to help solve medication problems. Bottom line, we make things simple.

In addition to rising costs, we continue to see a higher number of patients with complex medical conditions requiring advanced clinical interventions and intricate navigation of insurance plans. This results in a higher percentage of “never filled” prescriptions, meaning a patient never started a much-needed therapy.

We are passionate about helping patients, prescribers, and manufacturers overcome this complex pharmacy environment.

 

  • We create a culture of “Yes”! This means we go above and beyond to figure out how we can solve your medication problems.
  • We use emerging technologies to contact you in the way you prefer for communication to improve efficiency and to streamline processes.
  • We also know that in an increasingly digital world, human contact is critical for successful patient relationships for many people. So we find the right places in the process to use our hands-on approach to patient care that makes a meaningful impact.
  • We earn and maintain the trust of our patients and prescribers. When you need us, we are here to help.

Other pharmacies make promises. We deliver results.

1.45

Days Turnaround Time

92%

Calls Answered in < 30 Seconds.

~99%

Patient Satisfaction Rate

We live our values every day.

Professional Arts has shown continued growth and as we reflect on our business operations, we owe our success to the core values instilled for more than 25 years: Imagine the Future, Make It Personal, Execute with Excellence.

As much as these values are a priority to operations, we hold them true in every customer interaction, every staff meeting, and every community volunteer opportunity. Engagement and the continuous support for our colleagues, customers, and community is essential to our business.

Our Core Values

Imagine the Future

  • We embrace and drive change.
  • We focus on growth.
  • We make quality improvements.

We have a long history of driving innovative solutions to improve healthcare outcomes. We are committed to continuously improving our systems, our processes, and our tools in order to deliver the care and quality you deserve.

Make it Personal

  • We learn your story.
  • We have a passion for partnerships.
  • We exceed expectations.

Each and every patient we serve has a unique story to tell. It’s our job to listen, collaborate with prescribers, and find customized solutions to match your individual needs. We consider it a privilege to become part of your story.

Execute with Excellence.

  • We find solutions.
  • We deliver top results.
  • We do what’s right.

We understand any pharmacy can make promises. In an ever-changing pharmacy industry and with the patient experience and outcomes in mind, we quickly adapt and exceed expectations. We do more than make promises. We deliver results.

A team that’s committed to making life easier.

Our staff is the heart and soul of our mission at Professional Arts. Whether they work on the frontlines or behind the scenes, each of our employees has enabled the pharmacy to reach the success it has achieved and is always working harder to bring the pharmacy to a higher standard.

What Our Employees Are Saying

98%  Our customers would rate the service we deliver as “excellent.”

96%  When I look at what we accomplish, I feel a sense of pride.

96%  I’m proud to tell others I work here.

96%  I feel good about the ways we contribute to the community.

Meet Our Team

Say “Yes” to simplicity with Professional Arts Specialty Pharmacy.

Pharmacy has become complicated. But there is a better solution. Let us turn your medication problems into simpler solutions.

For Patients

For Prescribers

For Pharma